We practice a 14-day unlimited return policy, starting from the day your goods arrive in the mail.
We do not offer exchange of goods, but you can return your goods and choose to make a new order for the e.g. size you might want to change it to, if the item is still in stock.
If you would like to return a purchase, please notify us by email firstname.lastname@example.org and we will send a return form to be completed and shipped with your returns.
Returned goods must be returned together with a return form within 14 days from when the parcel is delivered to the customer.
The returned items must be returned in the same conditions as when delivered. Tags and any packaging must be intact, this includes boxes when returning shoes.
Returned goods must be packaged well, in the same form of wrapping/packaging as when received. If the goods were delivered in a box to protect the merchandise it must also be returned in a box. Products with visible signs of wear or in poor packaging will not be accepted. Belle & the Brave can not be held responsible for goods that is lost during shipping returns, we recommend using a shipping alternative that offers tracking. Return postage must be covered by the customer.
If you are returning goods due to faulty or incorrect items, Belle & the Brave will cover shipping within Norway.
Contact us and we will send a return voucher.
Belle & the Brave AS
PB. 50 Tananger P. I. B.
Returns are handled daily. You will receive an email once refunded. Contact us if you haven’t received an email notifying your refund within 7 days.